STATEMENT OF ZERO HARM

As leaders of the regional healthcare organizations, we commit to:

  • A target of zero harm for all those we serve
  • Partnership and collaboration that advances this achievement
  • Public tracking and reporting of progress

COMMITTED ORGANIZATIONS

Stephanie Duggan, M.D.
Regional President
Ascension Northern Ministries/St. Mary’s

Clark Headrick, D.O.
Chief Medical Officer
Ascension Northern Ministries/St. Mary’s

Barbara Bates, M.D., MBA
Medical Center Director
Aleda E. Lutz VA Medical Center

Edward G. Bruff
President/CEO
Covenant Healthcare

Mike Sullivan, M.D.
VP Performance Improvement
Chief Medical Officer
Covenant Healthcare

Lisa Lapham
President & CEO
Health Source Saginaw

Sue Graham, RN
Nurse Executive
Health Source Saginaw

Norman Chapin, M.D.
Chief Medical Officer
McLaren Bay Region

Clarence Sevillian
President, McLaren Northern Region
McLaren Bay Region  

Diane Postler-Slattery, Ph.D., FACHE
President & CEO
MidMichigan

Lydia Watson, M.D.
Senior Vice President
Chief Medical Officer
MidMichigan

Sasha Savage, M.D.
Chief Health Officer
THRIVE

PATIENT SAFETY TASK FORCE

Dear Citizens of the Great Lakes Bay Region,
In May 2016, Johns Hopkins researchers reported that medical errors constitute the third highest cause of death in the United States, right behind heart disease and cancer. This
shocking statistic means that nearly one in every ten Americans dies due to preventable errors within the healthcare systems today.

While earnest efforts at delivering safer care have been made in all of our regional healthcare systems over the years, we now realize that single-system efforts alone are not enough, and a united effort is needed. Delivering ZERO HARM health care can only be accomplished when all the healthcare systems in the Great Lakes Bay Region work together to find solutions.
We are the chief executive, medical, and nursing officers of our regional medical centers, and in partnership with the executive leaders of MiHIA (Michigan Health Improvement Alliance), we have created the THRIVE Patient Safety Taskforce. We are committed to collectively changing our healthcare delivery systems to ensure that anyone can enter any medical facility in the
Great Lakes Bay Region with confidence, knowing their care will be of the highest quality and their safety absolutely protected.

To achieve this transformational goal, we will seek and welcome public input. Our promise to you is that every effort will be made to eliminate avoidable errors and create sustainable
systems to ensure the sustainment of Zero Harm care by January 1, 2025. We will keep all citizens informed of these efforts by publishing a quarterly report of our progress and results.
Each healthcare organization will continue to use their specific, preferred system for tracking and reporting patient safety. Jointly, however, we have established a common threshold for safe healthcare delivery, with this simple goal: that we eliminate all events which cause harm.

The single greatest resource of the Great Lakes Bay Region is you, the wonderful people who live, love, work, and raise your families in this area. It is our great privilege to promote and
protect your health. Thank you in advance for your support and partnership in this most crucial endeavor.

Respectfully submitted, Healthcare CEOs and Patient Safety Task Force Members

Catherine Baase, MD
MiHIA Board Chair 
THRIVE Senior Fellow

Barbara Bates, M.D., MBA
Medical Center Director
Aleda E. Lutz VA Medical Center

Jim Borin
Community Member

Norman Chapin, M.D.
Chief Medical Officer
McLaren Bay Region

Sue Graham, MSA, BSN, RN
Nurse Executive
Health Source Saginaw

Lee Gordon
Great Lakes Bay Health Center

Clark Headrick, D.O.
Chief Medical Officer
Ascension Northern Ministries/St. Mary’s

Sasha Savage, M.D.
Chief Health Officer
THRIVE

Dr. Douglas Saylor
Great Lakes Bay Health Center

Mike Sullivan, M.D.
VP Performance Improvement
Chief Medical Officer
Covenant Healthcare

Ellen Talbott
McLaren Bay Region

Thomas Veverka 
MiHIA Triple Aim Leadership Committee
MSMS Board Member
 

Lydia Watson, M.D.
Senior Vice President
Chief Medical Officer
MidMichigan

Q&A

What has brought this to a priority now?

All of our institutions and professionals have longstanding focus on patient safety and quality of care. Like others across the nation we are not satisfied with the pace of progress. Patient Safety was elevated as a critical priority within the development of the THRIVE (Transforming Health Regionally in a Vibrant Economy) initiative by a broad set of regional leaders including our healthcare system executives. It was also selected as a high readiness intervention and is in the Phase I group of actions for THRIVE.

What are the main causes of harm?

The causes of harm are broad. Some of the main categories of harm include infections, medication errors, surgical mistakes, and diagnostic and treatment errors.

What can a patient do to minimize their potential to experience harm?

Patients and Families are important partners in achieving zero harm and good health outcomes. Actions they can take include being active and involved in healthcare decisions; share information, pay attention, ask questions, and give feedback.

Why has this not been fixed yet?

Healthcare is complex and involves many systems and sub- systems. Most of the aspects of improvement will involve changing those systems including the mindsets, cultures and leadership approaches involved. It will take an increased commitment and attention from many stakeholders.

Is our region better, worse, or the same as the rest of the state?

As noted in the background provided, this is an enormous issue across the country and around the world. In general, we are a mirror of the country as a whole. There are areas where we have superior outcomes and areas where we are less than average. However, making a public commitment and setting a target of zero harm positions our region in a small subset of organizations who have taken that action. 

Will I be able to track the data and the progress? Yes.

Yes. This commitment is being made with a plan for tracking and accountability to the public we serve. Progress will be reported as part of the THRIVE initiative and will be available on the MiHIA and THRIVE websites.